Official Data Protection

Privacy Policy lembu99 – Your Data Security is Our Priority

We are committed to protecting every piece of personal information you entrust to us. Find out exactly how your data is collected, used, and kept secure on the lembu99 platform.

Updated: 2026 Compliant with Malaysia's PDPA 256-bit SSL Encryption
Your Data Is Fully Protected
Our Privacy Commitment

Six Core Pillars Data Protection lembu99

These are the concrete commitments we uphold in every aspect of handling your personal data as a lembu99 platform user.

Banking-Grade Encryption

All data transmitted between your device and lembu99 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.

Minimum Data Collection

We only collect information that is genuinely necessary to operate our services. No excess data is collected, and each type of data has a clear and documented purpose.

Full Control in Your Hands

You have the full right to access, correct, or request the deletion of your personal data at any time. Your request will be processed within 14 business days.

No Sale of Data to Third Parties

Lembu99 has never and will never sell, rent, or exchange your personal data to any third party for marketing purposes without your explicit consent.

Cookie Usage Transparency

We clearly explain every type of cookie used on the lembu99 platform — from mandatory session cookies to optional analytics cookies — so you know what is happening behind the scenes.

Malaysia PDPA Compliance

All data handling operations at lembu99 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your legal rights as a local user are protected.

This Privacy Policy describes the privacy practices of lembu99 and applies to all users who access the lembu99.vin website and our mobile app. By using this platform, you agree to the terms stated in this Privacy Policy.

01 Introduction

Lembu99 takes our responsibility to protect the privacy and personal data of every user seriously. As an online gaming platform operating in Malaysia, we are bound by the Personal Data Protection Act 2010 (PDPA) and internationally recognised security standards.

This Privacy Policy is written in clear, easy-to-understand language so you truly know what happens with your personal information — not just a lengthy, burdensome legal document. We believe transparency is the foundation of trust, and your trust is our most valuable asset.

Whenever you register an account, make a deposit, play a game, or simply browse the lembu99.vin website, certain types of data are involved. This document explains exactly what data is collected, why it is collected, how it is used, and who can access it.

02 Personal Data We Collect

Lembu99 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

Registration & Identity Information:

  • Full name as shown on your identification document
  • Identity card number (MyKad) or passport number
  • Date of birth for age verification
  • Email address and mobile phone number
  • Current residential address

Financial Information:

  • Bank account number for deposit and withdrawal processing
  • Transaction history including deposits, withdrawals, and bets
  • Payment method information used

Technical & Usage Data:

  • IP address and device information used
  • Web browser or app type and version
  • Game activity log and session history
  • Cookie data and similar tracking technologies
KYC Note: The Know Your Customer (KYC) process requires us to collect supporting documents such as a copy of your MyKad or passport and proof of address. This information is stored with full encryption and accessed only by authorised staff for verification purposes.

03 How Your Personal Data Is Used

Every piece of data collected has a clear and legitimate purpose. lembu99 uses your information for the following purposes:

  • Verify your identity and securely process account registration
  • Process your deposits and fund withdrawals accurately and promptly
  • Provide effective and relevant customer support services
  • Detect and prevent fraud, money laundering, and other illegal activities
  • Comply with applicable legal, regulatory, and reporting requirements
  • Analyze usage patterns to improve the platform experience
  • Send important notifications related to your account, promotions, and platform updates
  • Assess and manage overall platform operational risk
We do not use your data to make automated decisions that have a significant impact on you without human review. Any action involving account closure or suspension will go through a manual review process by our team.

04 Data Sharing with Third Parties

Lembu99 does not sell or rent your personal data to any third party. However, there are limited situations where we may need to share certain information with trusted parties:

  • Payment Processors: Transaction information is shared with licensed and registered payment gateway providers in Malaysia to process your deposits and withdrawals
  • Regulatory Authority: lembu99 fully complies with information requests from regulatory bodies and law enforcement authorities when required by law
  • Technical Service Providers: Server hosting providers, analytics services, and technical support bound by strict confidentiality agreements
  • Game Software Providers: Minimum game data required to operate games from licensed providers
Important: All third parties receiving your data are bound by strict data protection agreements and are only permitted to use that data for specified purposes. We do not allow third parties to use your data for their own marketing purposes.

05 Data Storage & Security Measures

The security of your data is our top technical priority. lembu99 implements multiple layers of security to ensure your information is always protected:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • At-rest data encryption for all sensitive information including KYC documents
  • Role-based access control — only authorised staff may access sensitive user data
  • Regular security audits by independent and certified third parties
  • Round-the-clock intrusion detection system (IDS)
  • Secure data backups with tested disaster recovery protocols

Your personal data is retained only for as long as necessary to fulfil the original purpose of collection, or as required by law. Generally, active account records are kept for as long as your account remains active. After account closure, certain information will be retained for the period stipulated by Malaysia's financial and anti-money laundering laws before being securely deleted.

06 Cookies & Tracking Technologies

Lembu99 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the lembu99 platform, particularly session cookies required for login.

07 Your Rights as a User

Under Malaysia's PDPA and our own policies, you have the following rights regarding your personal data:

User Rights Description Status
Right of Access Request a copy of the personal data we hold about you Available
Right to Rectification Correct inaccurate or outdated data Available
Right to Erasure Request deletion of your data under certain circumstances Available
Right to Restriction Restrict data processing under certain circumstances Available
Right to Object Object to the processing of your data for marketing purposes Available
Right to Portability Receive your data in a portable format Available

To exercise any of the above rights, please contact our support team through the provided channels. We will process your request within 14 working days and may require identity verification before processing requests involving sensitive data.

08 Child Data Protection

Lembu99 is an exclusive gaming platform for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.

Child Protection: If we discover that we have collected data from someone under the age of 18 without proper verification, we will immediately delete that information and close the relevant account. Parents or guardians who find that their child has registered an account on our platform are requested to contact us immediately.

Our integrated age verification system ensures that only eligible adult users can register and use the lembu99 platform. This includes KYC document checks that require users to submit valid proof of age.

09 Amendments to the Privacy Policy

Lembu99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements to the way we operate.

  • Any amendments will be published on this page with a new "Updated" date
  • For significant changes that affect your privacy rights, we will provide notice via your registered email or in-platform notification at least 7 days before the changes take effect
  • Continued use of the platform after the amendment effective date constitutes acceptance of the updated Privacy Policy
  • We recommend that you check this page regularly to ensure you are always up to date with our latest privacy practices

10 Contact Us for Privacy Inquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the support channels available on the lembu99 platform.

Our Data Protection Team is always ready to help you understand your privacy rights and ensure your personal data is handled properly and responsibly. All privacy-related enquiries will receive a response within 3 business days.

For complaints that cannot be resolved through our support team, you may also refer to the Department of Personal Data Protection Malaysia or the relevant regulatory body under PDPA 2010.
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