Official Platform Document

Terms and Conditions lembu99 – Complete User Guide

This document outlines the rules, rights, and responsibilities you hold as a user of the lembu99 platform. Please read it carefully before beginning any gaming activity.

Updated: 2026 Applicable to all users in Malaysia Legally Protected
Valid & Binding Document
Key Summary

Key Points in Terms and Conditions We

Before reading the full version, here are six key points you need to understand as a lembu99 user.

User Eligibility

Registration is only permitted for individuals aged 18 and above. Each user may only hold one active account. Registration information must be accurate and kept up to date at all times.

Deposit & Withdrawal

All deposits are processed through legitimate local payment methods. Withdrawals can only be made to a bank account registered under the same user's name and that has completed the KYC process.

Bonus & Promotions

All bonuses are subject to the specified wagering (rollover) requirements. Promotion abuse or any attempt to manipulate the bonus system may result in bonus cancellation and account suspension.

Account Security

Users are fully responsible for keeping their account passwords confidential. Sharing accounts or using automation software is strictly prohibited and may result in permanent account closure.

Prohibited Activities

Fraud, money laundering, multi-account abuse, and any attempt to compromise the integrity of the platform are strictly prohibited activities and may be subject to legal action.

Dispute Resolution

Any dispute relating to game results or financial transactions must be submitted to the lembu99 support team within 30 days of the incident date. The decision of lembu99 is final in all dispute cases.

Important: By registering or using the lembu99 platform, you are deemed to have read, understood, and agreed to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please stop using the platform immediately.

01 Introduction & Acceptance of Terms

Welcome to lembu99, an online gaming platform operated under a valid and recognized gaming license. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("User") and lembu99 ("Platform"). These Terms govern your use of the lembu99.vin website, the lembu99 mobile app, and all services offered through our platform.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form part of the comprehensive agreement between you and lembu99. In the event of any conflict between these documents, these Terms and Conditions shall take precedence.

These Terms take effect from the date you register an account or first use the lembu99 services, whichever comes earlier. Continued use of our platform following any amendment to the Terms constitutes acceptance of the amended terms.

02 Eligibility & Account Registration

To register and use lembu99 services, you must meet all of the following eligibility requirements without exception:

  • At least 18 years of age at the time of registration
  • Is a legally competent individual entitled to enter into a binding agreement under applicable law
  • Not listed on any self-exclusion list or prohibition list from any gaming regulatory body
  • Using the platform for personal use and not on behalf of any other individual or entity
  • Not registering from a territory or country where online gaming activity is prohibited

Each user is only permitted to hold one (1) active account at a time. Registering multiple accounts using the same or different information is prohibited and may result in the cancellation of all related accounts and forfeiture of balances. All information provided during registration must be accurate, complete, and up to date. lembu99 reserves the right to request identity verification documents (KYC) at any time to verify user information.

KYC Process: Identity verification is completed by uploading a government-issued ID (MyKad or passport), proof of address, and in some cases, proof of ownership of the payment method used. This process is typically completed within 24–48 business hours.

03 Account Security & Responsibility

You are solely responsible for maintaining the confidentiality of your account login details, including your username and password. You must ensure that no other party uses your account without your authorisation.

  • Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
  • Do not share your login details with anyone, including family members
  • Enable two-factor authentication (2FA) for added protection
  • Log out of your account after each session, especially when using a shared or public device
  • Notify the lembu99 support team immediately if you suspect any unauthorised access to your account

Lembu99 will not be held liable for any losses arising from unauthorized access to your account due to your own negligence in safeguarding your login credentials. However, if there is evidence that a security vulnerability originated from lembu99's side, we will assume full responsibility and take immediate corrective action.

04 Deposit & Withdrawal of Funds

Lembu99 supports a wide range of local Malaysia payment methods for the convenience of our users. All financial transactions are processed through secure, encrypted channels.

Deposit:

  • The minimum deposit is as specified on the Deposit page and may vary depending on the selected payment method
  • Deposits are typically credited to your account within minutes of payment confirmation
  • Lembu99 does not charge any processing fees for deposits; however, payment providers may impose their own fees
  • Deposited funds may not be transferred to other users

Withdrawal:

  • Withdrawals can only be made to a bank account registered under the same user's name and verified through the KYC process
  • Withdrawal requests are processed within 1–3 business days depending on the receiving bank
  • Lembu99 reserves the right to request additional verification before approving large withdrawal requests
  • Any suspicious withdrawal attempt will be investigated and may be placed on hold while the investigation is ongoing
Note: Withdrawing bonus funds requires fulfilling the specified rollover requirements. Funds obtained through bonuses cannot be withdrawn until the wagering requirements are fully met. Review the specific terms of each bonus before accepting any offer.

05 Bonuses, Promotions & Rewards

Lembu99 offers a variety of bonuses and promotions from time to time to enhance the gaming experience of our members. All bonuses are subject to the specific terms and conditions set for each promotion.

  • The welcome bonus may only be claimed once by each eligible new user
  • All bonuses are subject to rollover (wagering) requirements that must be met before withdrawals are permitted
  • The bonus validity period is as stated in the terms of the relevant promotion
  • Lembu99 reserves the right to cancel any bonus if there is evidence of abuse or attempts to exploit the bonus system
  • Bonuses may not be transferred between accounts or converted directly to cash without meeting the rollover requirements
  • Using multiple accounts to claim the same bonus is prohibited and may result in the forfeiture of all related bonuses and balances
Tip: Always review the specific terms of each promotion before accepting any bonus. Rollover requirements, eligible games, and validity periods are essential information you need to know when planning your gameplay strategy.

06 General Game Rules

All games on the lembu99 platform are operated using independently audited Random Number Generator (RNG) technology to ensure fairness for every player. Game results are final and cannot be disputed on the grounds of luck or perceived unfairness.

  • The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited
  • Players are responsible for understanding the rules of each game before playing
  • Lembu99 reserves the right to void any game round if a technical disruption occurs that affects the integrity of the game
  • In the event of a technical disruption, balances existing prior to the disruption will be restored to the user's account
  • Players are not permitted to collude with other players to manipulate game outcomes

07 Prohibited Activities

The following activities are strictly prohibited on the lembu99 platform and may result in immediate account closure, forfeiture of funds, and legal action:

  • Identity fraud or using another person's personal information without authorization
  • Money laundering or using the platform for any illegal financial activity
  • Use of stolen or unauthorized credit cards or payment methods
  • Cyberattacks, hacking attempts, or any effort to compromise the security of the platform
  • Distributing malware or malicious code through the platform
  • Multiple account registrations for the purpose of exploiting promotions
  • Buying, selling, or transferring account ownership to another party
Legal Action: lembu99 cooperates fully with authorities in investigating and prosecuting fraud or money laundering activity. All user information involved in illegal activity will be provided to the authorities upon request.

08 Privacy & Data Protection

Lembu99 is committed to protecting the privacy and personal data of our users. The collection, processing, and storage of your personal data is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and our Privacy Policy, which can be found on the relevant page.

  • Your personal data is collected only for stated purposes and with your consent
  • Lembu99 does not sell or rent users' personal data to third parties for marketing purposes
  • Data may be shared with third parties required for payment processing or regulatory compliance
  • You have the right to access, correct, or request the deletion of your personal data

For more information on how we handle your personal data, please refer to Privacy Policy our full policy.

09 Liability Limits

Lembu99 provides its platform and services on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, certain limitations apply to our liability:

  • Lembu99 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform
  • In the event of service disruptions beyond our control (force majeure), lembu99 shall not be held liable
  • The maximum total liability of lembu99 to any user is limited to the amount deposited by that user within the 30 days preceding the claim
  • Lembu99 does not guarantee that the platform will be entirely free from technical errors or disruptions
These liability limits do not affect user rights protected under applicable Malaysian consumer law. Should any conflict arise between these limits and current legislation, the provisions of the law shall prevail.

10 Account Closure & Suspension

Lembu99 reserves the right to suspend or close any user account without prior notice under certain circumstances:

  • Violation of any term set out in this document
  • Evidence or suspicion of fraud, money laundering, or other illegal activity
  • Request from regulatory authorities or law enforcement
  • Accounts inactive for more than 12 consecutive months
  • Failure to complete the KYC process within the specified timeframe

Users may also close their own account at any time by contacting the lembu99 support team. In the case of account closure at the user's request, any valid remaining balance will be returned once all bonus rollover requirements have been met and the verification process is complete.

11 Dispute Resolution

Lembu99 is committed to resolving any disputes in a fair, transparent, and efficient manner. If you have any complaints or disputes regarding our platform, please follow the procedure below:

  • Submit a written complaint to the lembu99 customer support team within 30 days of the date of the incident
  • Include all relevant information including the transaction ID, time and date of the incident, and a detailed description
  • Lembu99 will investigate and respond within 7 business days
  • If you are dissatisfied with a decision, you may appeal to senior management within 14 days

All disputes that cannot be resolved through the internal process are subject to the jurisdiction of the relevant legal authority. These Terms are governed by applicable law and both parties agree to submit to the exclusive jurisdiction of the relevant courts for any legal action.

12 Amendment of Terms & Conditions

Lembu99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior separate notice. Amendments take effect immediately upon being published on our website.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of any changes. The "Updated" date at the top of this page indicates when the last amendment was made.

For major changes that significantly affect user rights, lembu99 will endeavor to provide notice via registered email or in-app notification at least 7 days before the changes take effect, subject to current legal and regulatory requirements.

If you do not agree with any amendment to the terms, you have the right to close your account and withdraw your remaining balance before the new terms take effect. Continued use of the platform after the amendment's effective date constitutes full acceptance of the amended terms.

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